Ned is a very active seven year old boy—tireless and constantly in motion. His continuous imaginative play is captivating, both to himself and to anyone watching him. Within a minute of seeing a stick and a piece of crumpled up paper, for example, he has combined them with other objects to form a spaceship that [...]

Many of us take pride in expressing ourselves clearly and precisely to achieve effective communication. Of course this is a worthy pursuit . . . but oh, if it were only that easy. The communication equation has two sides and if the communication is not received accurately, then it is not effective. “That’s not my [...]

Sam’s wife, Beth, made a simple statement, or so she thought. “Let’s put in a walk-in shower.” Sam was immediately sour on the idea. He grimaced and said it wasn’t a good idea. This upset Beth and she responded strongly. “Why are you always so negative when I make a suggestion?” Sam quickly responded, “Because [...]

Willie is a story teller. If you ask him a question, even a simple question, you are likely to get a story. It drives Ellen crazy. “Why can’t he just give a simple answer to a simple question?” she says with exasperation. “If he asks me a direct question, I give a direct answer—yes or [...]

“Jeff, wouldn’t it be great to take a trip to Italy to see all that magnificent art?” “Jamie, you know we can’t afford that. You’re always coming up with these expensive ideas that are way out of line with our budget.” I’ve heard this conversation in various forms at least five hundred times in the [...]