In my consulting work with parents of young children, I encourage parents to notice what the child notices and then to make a comment. To some degree this is natural. When, for example, there is a loud airplane overhead and the child looks up, it is common for the parent to say, “Oh, there goes [...]

Many of us take pride in expressing ourselves clearly and precisely to achieve effective communication. Of course this is a worthy pursuit . . . but oh, if it were only that easy. The communication equation has two sides and if the communication is not received accurately, then it is not effective. “That’s not my [...]