Jonah runs a non-profit, community development organization. He is very enthusiastic about his job, likes the people he works with, and is motivated to bring the organization to a higher level. His management team consists of an assistant director, administrative assistant, finance person, research director, outreach director, and development director. They are a congenial group, [...]

Each day, I receive news updates on issues relating to communication. Without fail there is at least one article that refers to the differences between females and males. The articles and blogs are written by people from all walks of life, lay people and professionals of many disciplines. Although I’ve found value in what has [...]

A recent question in the Communication Lab prompted the writing of this piece. The questioner was confused about how he “used” the interpersonal and intrapersonal components. He clearly sees himself as intrapersonally oriented, yet with his wife (also strongly intrapersonal), he is more talkative, much more interpersonally driven. Specifically, he initiates most of the let’s-sit-down-and-discuss-this [...]

Willie is a story teller. If you ask him a question, even a simple question, you are likely to get a story. It drives Ellen crazy. “Why can’t he just give a simple answer to a simple question?” she says with exasperation. “If he asks me a direct question, I give a direct answer—yes or [...]

“Jeff, wouldn’t it be great to take a trip to Italy to see all that magnificent art?” “Jamie, you know we can’t afford that. You’re always coming up with these expensive ideas that are way out of line with our budget.” I’ve heard this conversation in various forms at least five hundred times in the [...]