“I accept full responsibility” is the politically correct statement when mistakes are made. We’ve heard this over and over from CEO’s, government officials, and other leaders. Like many politically correct phrases, it so often rings hollow and is followed by a list of reasons justifying a lack of responsibility for the “mistakes.” The reasons usually [...]

Do You Know What I Mean?—Discovering Your Personal Communication Style was published one year ago. I’ve enjoyed having contact with many new people as a result of publishing this book and gotten a lot of worthwhile, positive feedback—all of which is gratifying. During the past year I’ve also noticed a pattern to the questions and [...]

My friend Al has a twenty-one-year-old cat. Not many cats live that long. Al has a few cats and takes good care of them. Two of them are pretty young, frisky, and demand attention. As expected, the old cat has become quieter and less active. Earlier this spring, the old cat seemed to be fading. [...]

Many years ago when I was first discovering the value of learning styles, I became keenly aware of my auditory sense. For me, hearing is the gateway to understanding. I easily hear emotion in sound, whether it is words or music (other sounds, too). Therefore, talking on the phone is easy for me. I like [...]

I’ve been following Alisa Bowman’s blog, www.projecthappilyeverafter.com, for several months. A couple who came to see me at a very low point in their marriage told me about the site. Between our first and second sessions, they “googled” their problem and Project Happily Ever After appeared in the search. After exploring the site, their comment [...]

Two people in the news this past week were fired from their jobs for being honest—and human. One was a journalist, the other a Department of Agriculture official in Georgia. Both were honest and open in their public comments with good intentions and clear purpose. The journalist was a twenty year CNN veteran. She made [...]

I listened to part of Weekend Edition this past Sunday on NPR and heard the letters-to-the-editor segment. Some of the letters referenced a story last weekend about PTSD in military personnel. The letters criticized someone interviewed who used the term, “former veterans.” On one hand, the term “former veterans” can be somewhat amusing, a slip [...]

What child hasn’t been scolded for calling someone names? They are admonished: That’s not nice. . . . We don’t call others names. . . . Tell him you’re sorry for calling him names. We use these and other familiar phrases to try to teach our children how to behave properly and respectfully in a [...]

“Look at it this way…,” or “There are other possibilities…,” or “Look at it from the other side…” Those with a strong logical component to their communication style often play the devil’s advocate. This technique helps them analyze a situation, discover the truth, and solve problems. Their intentions are good and their willingness to help [...]

In intimate relationships we come to know the other in great detail—how they think, feel, what they believe, their quirks, preferences, etc. Knowing and being known is important to our sense of well being. The familiarity implies security. The relationships of couples demonstrate this like no other. The special bond of living together and observing [...]