“I accept full responsibility” is the politically correct statement when mistakes are made. We’ve heard this over and over from CEO’s, government officials, and other leaders. Like many politically correct phrases, it so often rings hollow and is followed by a list of reasons justifying a lack of responsibility for the “mistakes.” The reasons usually [...]

Do You Know What I Mean?—Discovering Your Personal Communication Style was published one year ago. I’ve enjoyed having contact with many new people as a result of publishing this book and gotten a lot of worthwhile, positive feedback—all of which is gratifying. During the past year I’ve also noticed a pattern to the questions and [...]

I’ve been following Alisa Bowman’s blog, www.projecthappilyeverafter.com, for several months. A couple who came to see me at a very low point in their marriage told me about the site. Between our first and second sessions, they “googled” their problem and Project Happily Ever After appeared in the search. After exploring the site, their comment [...]

What child hasn’t been scolded for calling someone names? They are admonished: That’s not nice. . . . We don’t call others names. . . . Tell him you’re sorry for calling him names. We use these and other familiar phrases to try to teach our children how to behave properly and respectfully in a [...]

“Look at it this way…,” or “There are other possibilities…,” or “Look at it from the other side…” Those with a strong logical component to their communication style often play the devil’s advocate. This technique helps them analyze a situation, discover the truth, and solve problems. Their intentions are good and their willingness to help [...]

I don’t like to promote (directly or indirectly) the stereotypes in the popular culture about how men and women communicate differently. I approach communication style differences based on the individual, not the sex. Because I have addressed this in other posts, I won’t get into it here, except to say that looking at the interpersonal/intrapersonal [...]

In intimate relationships we come to know the other in great detail—how they think, feel, what they believe, their quirks, preferences, etc. Knowing and being known is important to our sense of well being. The familiarity implies security. The relationships of couples demonstrate this like no other. The special bond of living together and observing [...]

As a young child, my grandfather would often greet me with outstretched arms—a welcoming and warm expression of his love and acceptance. But before giving me a hug, his hands would cradle my jaw, one hand on each side, firmly holding my head. Then I would collapse into his legs where he would envelope me [...]

The foundation of your communication style is directly related to your inherent abilities—the way you are wired. Yet there is more to it. Relationships influence how we use our style. Recently I had a question in the Communication Lab, bringing focus to this issue. The questioner indicated that both he and his wife have dominant [...]

Establishing a right/wrong framework in interpersonal communication is not likely to bring two people closer together. It is my belief that the goal of getting closer is overarching in personal relationships, even if we are not conscious of it in the moment of a heated discussion. When I explain this to couples in conflict, they [...]